Privacy Policy
Information We Collect
We may collect the following information:
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Personal details such as name, email address, phone number, and company name when you contact us via email, website forms, WhatsApp, or phone.
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Information provided in enquiries, messages, or correspondence.
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Technical data including IP address, browser type, device information, and website usage data collected through cookies or analytics tools.
How We Use Your Information
We use personal information to:
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Respond to enquiries and provide logistics, customs clearance, and freight forwarding services.
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Communicate with you regarding shipments, documentation, or service-related matters.
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Improve our website functionality and user experience.
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Comply with legal, regulatory, or operational requirements.
We do not sell, rent, or trade personal information to third parties.
Data Sharing
Personal information may be shared only when necessary with:
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Customs authorities, regulatory bodies, or logistics partners required to perform services.
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Service providers assisting with website hosting, analytics, or communication systems.
All third parties are required to handle data securely and in accordance with applicable laws.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory obligations.
Cookies
Our website may use cookies to improve functionality and analyze website traffic. You may choose to disable cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be handled in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: info@centroae.com
📍 Location: Abu Dhabi, United Arab Emirates